B2B eCommerce Show

The Leadership Playbook: Lessons from Fastenal’s Culture with Sam Aldinger

In this episode of the B2B eCommerce Show, Justin King sits down with Sam Aldinger, a respected leader with over 20 years at Fastenal, to explore the power of leadership, culture, and people in business.

Sam shares his journey—from starting in a tool crib to leading corporate initiatives—and reflects on the leadership principles that shaped Fastenal’s culture, including the influence of founder Bob Kierlin (BK). They discuss the importance of humility, servant leadership, and fostering an environment where employees feel empowered to succeed.

Key topics include:

  • The role of leadership in company culture
  • How servant leadership builds trust and drives success
  • Why relationships, not just transactions, matter in B2B eCommerce
  • Balancing technology and human relationships in today’s business landscape
  • Lessons from BK’s leadership that every executive should learn

This episode is a must-watch for business leaders, eCommerce professionals, and anyone passionate about creating a people-first organization.

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