B2B eCommerce Show

Why Encoding Intelligence Pays Off in B2B with Bryan House

• Justin King

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0:00 | 58:06

Bryan House brewed beer professionally before helping lead Acquia, the open source company behind Drupal, to more than $170 million in revenue. He is now CEO of Elastic Path, a B2B commerce platform built for manufacturers and distributors with complex catalogs and pricing.

Justin King sat down with Bryan to ask who owns the intelligence in AI-driven B2B buying. Bryan explains the difference between renting intelligence by feeding product data to models like ChatGPT and owning it by running your own AI-powered search. They also cover why product data quality now decides competitiveness, how AI can bring each customer’s negotiated pricing into search, and why the cost of a new commerce implementation is about to drop sharply.

Key idea: encode every bit of intelligence your company has, so your people can spend their time on judgment.

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